For Parishes

Marketing Kit

Whether you’re just getting started with My Own Church or you’re looking to get more members to log in and use the parishioner portal, these resources can help you and your parishioners put My Own Church to use and experience the benefits.

Check out the pre-written announcements, email campaigns, and help resources. We’ve developed them so that you can customize and use them in your communications to members.


 

Marketing Checklist

Get started with the pre-launch checklist, launch checklist, and ongoing checklist as your church comes up with a strategy to use My Own Church.

  • Goals for Your Church
    Look at where you stand today and where you want to be as you come up with goals for your My Own Church Implementation.
  • Campaign Themes & Incentives
    Get folks excited about logging in to My Own Church with some of these campaign themes and ideas for prizes.
  • Staff Readiness
    Before launching, make sure that you staff members have been properly trained and that you have a plan of attack for handling those who register.
  • Communications
    Line up announcements and emails to communicate to your members about My Own Church. We have some ideas for specialized messages to help you get people on board.
  • Help Resources
    Be ready to assist your members as they have questions with the “Member Guide to My Own Church” and “What You Can Do in My Own Church.” Also, check out the assets to download and FAQs.

Marketing Kit Campaign Themes & Incentives

Good messaging, tied with your church mission, can help you ask for member participation, explain why they should participate, and make members feel great about participating.

Adapt the campaign themes here as you like or develop your own and share them with us.

General Census Updates

  • You don’t have to travel by donkey to Bethlehem to be counted. Just log in
  • Log in. Be counted
  • Stay in touch
  • Help us serve smarter
  • Paper forms with postage: $500. Data entry for 750 families: $350.
    Updating your own record in My Own Church: PRICELESS!
    or Making sure your name is spelled correctly in the church records: PRICELESS
  • Families know how to reach each other. Make sure your [Church Name] family is in the loop
  • Save a tree! Update your info online
  • Be the master of your own ministry schedule. Just log in

Life Events

  • New home? Update your address on [MOC button/link]
  • Vacation booked? Log your dates in My Own Church
  • New family member? Add his/her record to [MOC button/link]

Incentives for Member Participation

An incentive program can help to get members excited about using the new system and give them a little extra encouragement to set up their accounts. If you choose to offer prizes of any kind, it’s best to introduce those incentives when you first introduce the My Own Church site in order to give equal opportunities to your members.

Prize Ideas!

Award scaled-value prizes at intervals throughout your initial My Own Church implementation. This can encourage your members to act right away and update their census information promptly. For example, if you aim to achieve your My Own Church goal within 90 days, divide the contest into three periods. Families who create new accounts and review their information within the first 30 days are eligible to win the grand prize. Award smaller prizes at the 60-day and 90-day milestones. You could also make prizes of a similar value work for every award.

Prizes do not need to be expensive. Get creative and ask for donations of goods and services. Here are a few suggestions to inspire you:

  • Free yard cleanup by the youth group
  • Car detailing
  • Celebrate the winner as “Family of the Month!” (Introduce them at Mass, feature them in a print write-up or short video that highlights their interests and the ministries in which they serve.)
  • Overnight stay at a local destination or spa
  • Gift certificate for a local restaurant, parish family dinner, waterpark, pool, and gym
  • Kindle or iPad
  • Tickets to a sporting event
  • Catholic apparel (with your campaign theme or church logo & tagline)
  • Donation made in winner’s name to a charity (offer a few choices)
Marketing via Your Incentive Program

Making a splash about recognizing the winners is great publicity in itself. If your winning family (or any participating family, for that matter) is willing, record a short video clip in which they say why they think My Own Church is good for your church and what they like about it. You can shape the script a bit but encourage them to speak briefly but from the heart. Collect the proper release form for video / photo publication and share on your website and social media channels.

Pair contest recognition with a short update on your goal level and the number of families you still need to sign on. Remind people how much time remains to help the church and have a chance to be a winner. Recap the instructions so it’s clear what they need to do:

Visit [www.yourchurchwebsite.org]
Hit the [description of link/button on your website]
Create an account.

Marketing Kit Goals for Your Church

Before you ask members to use My Own Church, know where you stand today and what you want to achieve through the My Own Church system.

Be sure your staff and pastor fully understand and are excited about your effort so they can speak knowledgeably about why accurate records are essential to your ability to serve the needs of the faithful.

Where Do You Stand Today?

Compile some statistics from your ParishSOFT software and the results of your communication efforts, for example:

  • How many registered families are in your database?
  • Are there members you never hear from anymore—what’s happened to them?
  • Who is participating in church life but is not registered?
  • How much is returned mail costing your church?
  • How many blank or outdated email addresses are in your database?

Get your staff together and get their input. You may gain insight into how better information can translate to administrative and pastoral care benefits.

Where Do You Want to Be?

With staff input, establish some goals for your My Own Church program, for example:

  • 80% of families review and update their information using My Own Church
  • Accurate email addresses for 90% of our members
  • Accurate number of registered families
  • Reduced costs for casualty insurance, mailings, etc.
  • Accurate spellings of all member names
  • Become the parish home for non-registered families in our midst
  • Effective communication with all members
  • Better prepared and equipped pastoral team, in touch with faith formation and important life events of all members
  • Automated management of minister availability and preferences&sup1

Remember that My Own Church does more than help you achieve an accurate headcount. Accurate census information translates to building a church family.

Don’t Assume

While you’ll want to keep your messaging simple as you launch your program, understanding the detail of what you aim to achieve can help you connect your messaging with the ministry of your church. Your average member may have no idea what it takes to keep a church community running smoothly. Some folks out there still think the pastor works only on Sundays. So when you ask them for their information, be sure to let them know why it’s important that they respond. Wrapping a campaign theme around your message can help.


Available if your church uses ParishSOFT Ministry Scheduler

Marketing Kit Staff Readiness

ParishSOFT offers the My Own Church and Administration course in PATHFinder. After you have completed the course if you have additional questions you can sign up for an Ask The Expert Session for Family Suite in PATHFinder. You’ll want to ensure that the person or people handling the administrative side of the My Own Church system complete this training. If you or someone at your parish needs access to PATHFinder please contact our Training team at training@parishsoft.com or 866-930-4774 x 4. We would be happy to assist you on your learning journey.

Set Up Your My Own Church Website

The My Own Church and Administration course in PATHFinder walks you through the administrative setup that you’ll need to complete before you invite members to create accounts.

You may also find the User Guide for Church Administrators helpful.

We recommend adding the following content to your website to make it easy for members to find My Own Church and get fast answers to the most common questions:

  • Add a My Own Church button to your church website’s homepage (or a landing page with a simple URL). Link the button to your My Own Church parishioner portal. (See assets provided.)
  • Add a FAQ page or pdf near the My Own Church button on your website to address common questions. (See prepared FAQ page.)

Marketing Kit Communications

Use these announcements and email ideas to promote My Own Church to your parishioners. We have sets of communications for Introducing My Own Church, Following Up, and Targeted Groups.

Introduce My Own Church

When you introduce My Own Church, you’ll want to make a few announcements about the system to let members know what it is and why they should sign in. Even after implementing the system, it’s a good idea to periodically remind members to update their information. Use these announcement samples as they are or create your own!

Initial Announcements

These announcements are designed to be used on the first weekend you are ready to implement My Own Church. We suggest making a pulpit announcement and putting a note in your church bulletin or newsletter. If you have established a campaign theme, goal, or incentive program, definitely mention those as well.

Pulpit

We’re really excited about our new online tool that lets you update your family’s records and ministry service preferences on the web! It’s called My Own Church, and it’s available now. Just visit [yourchurchwebsite.org], hit the [description of link/button on your website], and create an account. Once we authorize your account, go ahead and log in to update your phone number, address, and email. Upload photos. If you’re a ministry volunteer, take a look at your schedule and mark any dates when you’re NOT able to serve.&sup1 You can get your giving history report&sup2 – just for your family, of course – any time you like. You can even view our pictorial directory online and look up contact information for other church families. Look for an email reminder with a link later this week. Or check it out today [at the “Update Stations” in our gathering space]!

Print

[Your Church Name] now has a new system, called My Own Church, for updating your family information! All you need to do is visit [www.yourchurchwebsite.org], hit the [description of link/button on your website], and create an account. Then, someone in the church office will approve your account, and you’ll be able to update all of your family information, including names, addresses, phone numbers, email addresses. You’ll be able to view the [Your Church Name] pictorial directory. You’ll be able upload your favorite family photo and chose whether you want that photo (or other information) to be visible to other members who’ve logged in—or you can keep some information private and available only to church administrators.

If you’re involved in ministries here at [Your Church Name], the information you put into My Own Church will help us schedule your ministry. You’ll be able to update your preferences and availability and see a calendar of when you’re scheduled for what.&sup1

Please remember to check out My Own Church soon! With your updated information, we’ll be able contact you when we need to so you don’t miss anything important, and you’ll be able to view your own ministry schedule and giving history.&sup2

Initial Email Campaign

This email communication is designed to follow your introduction of My Own Church via your first weekend (or first 2 or 3 weekends) of bulletin and pulpit announcements. If you have established a goal or incentives for your church, mention those as well. If you have developed a campaign theme to connect your project with your church mission, adapt the messages below to bring your campaign theme.

Email Content

Dear [merge contact name],

Have you heard about My Own Church? This new online tool lets you update your family’s records and ministry service preferences&sup1 on the web! It’s convenient. It’s secure. It’s as easy as 1, 2, 3!

Here are a few things we think you’re going to love about My Own Church:

  • Accurate records! Whether we’re preparing sacramental certificates or getting in touch by phone, mail, or email, having up-to-date information, with properly spelled names for all your family members, helps us serve you better
  • Fewer forms! My Own Church integrates with the other systems we use, so you’ll only have to update your information in one place
  • Ministry preferences and schedule! If you serve in ministries, or would like to do so, you can let us know when and where you want to serve, and we’ll schedule you accordingly&sup1
  • Tax statements and giving history! Download your tax statement electronically without waiting for the mail. View your family giving history anytime you like—no need to ask for a statement. It’s all right at your fingertips, but behind a secure login&sup2
  • Online registration! When it’s time to register for religious ed. classes, you’ll be able to fill out and submit the form online&sup3
  • Online pictorial directory! Get in touch with other church families and let them get in touch with you. Privacy settings are available, too

With your updated information, we’ll be able contact you when we need to, so you don’t miss anything important. Get your account today on My Own Church [MOC button or link]!

If you have questions, please reply to this email or call the church office at [Your Church Phone Number].

God Bless,

[Your Name]
[Your Church Name]

Benefits-Focused Email Campaign

This email is designed to be sent to all members as a follow-up to the initial email and introduction of My Own Church. If there are any benefits specific to your church, we suggest that you add them as well to make the email more applicable.

Email Content

Dear [merge contact name],

[Your Church Name] now has a new system called My Own Church for updating your family information! Click here [link “Click here” to your My Own Church login] to create an account and get started updating your information.

Using My Own Church benefits you and [Your Church Name]. Here are some of the advantages:

Benefits for [Your Church Name]:

  • Access to your updated contact information
  • See your latest ministry preferences and schedule you accordingly&sup1
  • Accept your religious ed. registration online—no loose paper work&sup3
  • By updating your information for us, you’ll save our staff time and ensure that we’re able to contact you when we need to

Benefits for You:

  • Ensure that your family, member, and contact information is correct
  • Access the [Your Church Name] pictorial directory (and control what information on you and your family is available to other members)
  • Change your ministry preferences&sup1
  • View your ministry schedule&sup1
  • View your giving history&sup2
  • Register for religious ed. online&sup3

We hope you’ll take a few minutes to update your information—it’s a great help to your church staff and your church family!

If you have questions, please reply to this email or call the church office at [Your Church Phone Number].

God Bless,

[Your Name]
[Your Church Name]

Follow Up with Strong Messaging

Build upon the momentum you have going with up-to-date reminders and progress reports. These communications are designed for use after your initial introduction of My Own Church. Give members an update on how it’s going, how it’s helped your church, and remind them to create a login. If you have established a goal or incentive program, mention those, as well as any prize winners. If you have selected a campaign theme, adapt the messages below to incorporate your theme.

Progress Report Announcements
Pulpit

We’re doing great on our updates in My Own Church! So far [57] families have already logged in and verified or updated their information. If you haven’t checked your record yet, just hit the [description of link/button on your website] and create an account. We’ll authorize your account, and then you can go log in to update your phone number, address, and email. Ministry schedules,&sup1 dates when you’re NOT able to serve,&sup1 pictorial directory . . . it’s all here. We did send a reminder email last [Wednesday] – if you didn’t get it and are already registered at [Church Name], we probably don’t have an accurate email for you. Please help us serve you better by updating the info for the members of your family today!

Print

Thanks to all [57] families who have already logged in to My Own Church and verified their family records! If you haven’t already done so, please do us a favor and help us keep our family records current! It’s as easy as 1, 2, 3!

Remember, you can also update ministry preferences,&sup1 see your ministry schedule,&sup1 review your giving history,&sup2 register for religious ed. online,&sup3and view the [Church Name] pictorial directory.

We sent a reminder email last [Wednesday] to all members – if you didn’t get it, and you’re already registered at [Church Name], we probably don’t have an accurate email for you. Please help us serve you better by updating the info for the members of your family today!

Periodic Reminder Announcements

Every so often (e.g., quarterly), remind members about My Own Church. As new families join your church and others experience the life events of new homes, births, etc., it’s important to continue to remind people to update their information.

Print and Pulpit

Moved recently? New email address? A recent addition to the family? Change in your ministry availability or preferences?&sup1 Help us keep our records up-to-date by signing on to My Own Church. Just visit [www.yourchurchwebsite.org], hit the [description of link/button on your website], and sign on! (If you haven’t yet created an account, you’ll be given the opportunity to do so.)

Remember, you can also update ministry preference,&sup1 see your ministry schedule,&sup1 review your giving history,&sup2 and view the [Your Church Name] pictorial directory. Thanks for helping us keep our records current!

Periodic Reminder Email

This email is designed to be sent to members quarterly (or as frequently as you see fit). It’s important for members to revisit their My Own Church portal to update any changed information. Also, this will serve as a reminder to those who have not yet logged in.

Email Content

Dear [merge contact name],

Help us keep [Your Church Name] records up to date! Just hit the [button] to log in [link “Log in” to your church’s My Own Church login page] to your My Own Church account and double check your contact information. If anything has changed, go ahead and update your info, and our staff will be notified.

If you haven’t logged in to My Own Church, now is a great time to create an account. Just [hit the button or click here to access to your church’s My Own Church login page]. From your login, you’ll have access to our church pictorial directory, your giving history,&sup2 and your family’s ministry schedules.&sup1

If you have questions, please reply to this email or call the church office at [Your Church Phone Number]. Thanks for helping us update our records!

God Bless,

[Your Name]
[Your Church Name]

Reach Out to Targeted Groups

You probably have a good number of accurate email addresses for particular groups in your database—like religious ed families and ministry volunteers of every kind. It’s definitely worth your time to send a few email campaigns to encourage My Own Church sign ups and ongoing use. Be sure to use ParishSOFT’s advanced filter and query tools to get the most current group lists you need directly from your software.

Note: If you are using an email marketing client, feel free to fancy up these campaigns! We recommend including the same My Own Church button you have on your website in your email and linking it to the My Own Church sign-in page. Also, make sure that the reply-to email goes to someone who can answer any questions your parishioners may have.

Current Ministers&sup1

This email is designed to be sent to those who currently serve your church in a ministry capacity, such as lectors, Eucharistic ministers, catechists, etc. Reinforce the content of this email by mentioning My Own Church when meeting with groups of minister/volunteers.

Email Content

Dear [merge contact name],

Thank you for serving at [Your Church Name]! We have a new system to help us keep track of and schedule those who serve our church as ministers/volunteers, and we would like to make sure that all of your information is up-to-date. In order to help us do this, please log in and update your information on My Own Church [link “My Own Church” to your My Own Church login].

Once you’ve created a login and signed on, you’ll be able to make sure we have the best contact information for you. You’ll also be able to change your availability and other preferences for serving. My Own Church lets you see your ministry schedule, and with your updated information, we know we’ll be able to contact you with reminders and any changes to the schedule.

If you have questions, please reply to this email or call the church office at [Your Church Phone Number]. Again, thank you for serving [Your Church Name]!

God Bless,

[Your Name]
[Your Church Name]

Current Ministers: Stronger Message (e.g. Pastor’s Mandate)&sup1

In some parishes, the pastor has told liturgical ministers that they must use My Own Church to communicate their schedule needs and service preferences with the church staff. It makes sense because your church will get the most accurate schedules, lined up just right with the needs of members, with 100% use of the system. While you may not get a 100% adoption rate, it’s definitely in your best interest to keep the time you spend juggling manual schedules to a minimum.

This email is designed to be sent to members who currently serve your church in a ministry capacity, such as lectors, Eucharistic ministers, catechists, etc. Reinforce the content of this email by mentioning My Own Church when meeting with groups of ministers/volunteers.

Email Content

Dear [merge contact name],

Thank you for serving at [Your Church Name]! As we renew ministry signups for the year, we are asking that ALL liturgical ministers use our new My Own Church system to manage their own service preferences and availability.

In My Own Church, you can specify when you’re not available to serve. Set your ministry priorities, if you serve in multiple roles. And let us know whether your family members should be scheduled together . . . or apart. Just log in and manage your complete ministry experience. The system will automatically take your personal settings into account when we create do the schedules.

If you haven’t set up an account yet, it’s as easy as 1, 2, 3.

Don’t forget to review your family and member information. Be sure we’ve got your most up-to-date email and phone numbers so that we can contact you about any changes to the schedule.

If you have questions, please reply to this email or call the church office at [Your Church Phone Number]. Again, thank you for serving [Your Church Name]!

God Bless,

[Your Name]
[Your Church Name]

New Members

This email is designed to be sent to new members. You’ll want to make sure your records are up-to-date as soon as possible, so send this email to new members immediately after they join your church and you enter their record into your Family Directory. Having accurate records will help your church get to know them and will help them become involved in ministries and activities at your church.

For security reasons, families must have an email addresses recorded in the ParishSOFT database in order for them to request an account under that email address in My Own Church – My Own Church is NOT available to members who do not yet have any records in your database.

Email Content

Dear [merge contact name],

Congratulations on becoming part of the [Your Church Name] family! Please help us communicate with you and get to know you by creating a My Own Church account for your family.

Visit our webpage [link “webpage” to your church’s My Own Church login page] to get started. Once your account has been approved, you’ll be able to log in and add contact information for your family and each family member. You’ll also be able to upload your family picture of choice.

From the My Own Church portal, you’ll be able to see the church pictorial directory, view your giving history,&sup2 and view any ministry schedules and update ministry preferences.&sup1 You can also volunteer for ministries.&sup1 Just indicate what you’re interested in, and we’ll be in touch!

If you have questions, please reply to this email or call the church office at [Your Church Phone Number]. [Your Church Name] is looking forward to getting to know you better!

God Bless,

[Your Name]
[Your Church Name]

Sacramental Prep Candidates

This email is intended to be adapted for families preparing for baptism, reconciliation, first Eucharist, confirmation, or marriage. As members enter these important phases of faith formation, it’s a good idea to ask them, or their families, to review their records and ensure email and phone numbers are up to date. This is also a prime opportunity to check the spelling of names – before they are merged from your database and onto sacramental certificates.

Email Content

Dear [merge contact name],

Congratulations on your upcoming [sacrament] at [Your Church Name]! Before we get into the full swing of sacramental preparation, please take a moment to review your family and member records in our My Own Church site. Make any changes, if needed. Accurate mailing and email addresses, as well as phone numbers, help ensure that our pastoral staff can reach you with any reminders and updates.

The sacramental certificate you will receive will be created via a merge from your family and member records in our database. Please review the spelling of all names in your record so that we can deliver a beautiful and accurate certificate to you.
If you have already created a My Own Church account, just log in. If not, creating an account is as easy as 1, 2, 3!

Once your account has been approved, you’ll be able to login and verify that the records for your family and each family member are accurate.

My Own Church also gives you access to our church pictorial directory, as well as your giving history.&sup2 If you serve in ministries, you’ll also have access and control over your family’s ministry schedules and preferences.&sup1

If you have questions, please reply to this email or call the church office at [Your Church Phone Number]. [Your Church Name] is looking forward to getting to know you better!

God Bless,

[Your Name]
[Your Church Name]

Religious Ed. Families&sup3

This email is intended to be sent to families with children who will be enrolling in religious education classes. Encourage them to use the Online Registration feature accessed through My Own Church. It’s so easy, they’ll be thanking you, and you’ll be happy to be dealing with much less paperwork.

Email Content

Dear [merge contact name],

It’s time to sign up for religious education classes at [Your Church Name]! Please take advantage of our easy to use Online Registration, accessed through the My Own Church parishioner portal.

If you have already created a My Own Church account, just login as usual and click on the “Religious Education” tab and then look for the “Online Registration” button. You’ll be able to select the classes you’d like to register for, and then you registration will come to us for approval.

If you haven’t logged in to My Own Church before, creating an account is as easy as 1, 2, 3:

Once your account has been approved, you’ll be able to login and verify that the records for your family and each family member are accurate.

My Own Church also gives you access to our church pictorial directory, as well as your giving history.&sup2 If you serve in ministries, you’ll also have access and control over your family’s ministry schedules and preferences.&sup1

If you have questions, please reply to this email or call the church office at [Your Church Phone Number].

God Bless,

[Your Name]
[Your Church Name]


Available if your church uses ParishSOFT Ministry Scheduler
Available if your church uses ParishSOFT Offering
Available if your church uses ParishSOFT Religious Education

 

Marketing Kit Electronic Statements

Note: Electronic statements are available to parishes using ParishSOFT Offering & Pledges.

Did you know that parishioners could use My Own Church to download their own electronic statements (e-statements)? Just think of all the time, paper, and postage your parish could save when members learn to log in and retrieve statements on their own!

Two great times for making a push to get people to use e-statements are the end of the year and early spring.

As the new year approaches, people want to review their giving history and plan for their final year-end gifts. And during tax season, they will need giving records from the previous year.

Encourage parishioners to take advantage of My Own Church’s e-statements using the resource below.

Email Campaign

Download header image.

Dear [merge contact name],

[Your Church Name] is pleased to offer electronic contribution statements for your tax-deductible giving. You can download your statement today from our My Own Church site.

If you already have a login, simply navigate to the My Offering tab, view your Giving History, and click the Download button. Save or print the PDF file of your statement.

Downloading your own e-statement benefits you and parish staff!

  • Receive statements instantly! No waiting for a paper statement to arrive in the mail
  • Help the parish reduce mailing costs and paper usage
  • Be secure! Electronic delivery to your My Own Church account allows greater confidentiality than printed statements

Don’t forget that My Own Church also lets you update your information, register online for classes, set your availability to serve in ministries, and more!

Don’t have a login? Creating one is easy!

  1. Go to [Your Church Name]’s My Own Church website: [MOC button or link]
  2. Create your login
  3. Wait for notification that your account has been approved

Keep your username and password handy. You’ll want to return to My Own Church again and again to use the online registration and ministry management tools. You can also view your giving history at any point during the year.

God Bless,

[Your Name]
[Your Church Name]

P.S. If you have questions about how to use My Own Church, check out our help resources! [Link to your website’s help resources including MOC member registration video, retrieving e-statements video, and FAQs page]

Pulpit/Print Announcements

End-of-Year

Thank you for your generous contributions throughout the year! We know that many of you participate in special year-end giving, and if you would like to view a statement of your contributions to [Your Church Name], you are able to do so online—from your computer, smartphone, or device of choice.

Just log in to your My Own Church account, navigate to the My Offering tab, view your Giving History, and click the Download button. Save or print the PDF file of your statement for your records. If you have not yet created a My Own Church login, doing so is easy! Visit Just visit [your church website], hit the [description of link/button on your website], and you’ll be prompted to create an account.

Tax Season

Many of you have given generously at [Your Church Name]. Thank you for your faithful stewardship! As we head into tax season, we know that you’ll want a record of last year’s giving. The easiest way to retrieve your statement is online through My Own Church, our church’s parishioner portal. Access your electronic statement using your computer, smartphone, or device of choice!

Just log in to My Own Church, navigate to the My Offering tab, view your Giving History, and click the Download button. Save or print the PDF file of your statement for your records. If you have not yet created a My Own Church login, doing so is easy! Visit Just visit [your church website], hit the [description of link/button on your website], and you’ll be prompted to create an account.

Parishioner Help

Providing a webpage of help resources to your parishioners will alleviate some of the questions headed your way. Here are a few resources to include:

Video: Retrieving Electronic Statements

At just over 1 minute long, this video walks you through the process of downloading your statement online.

Watch Video

Video: Member Registration

The process to create a login is really quite simple, but if you want a tutorial, this video gives you a 3-minute step-by-step tour through the process of creating a login in My Own Church.

Watch Video

FAQ Page

Create your own FAQ page for donors or link them to ParishSOFT’s My Own Church FAQ. Here, you’ll get answers to common questions about your profile and services in My Own Church.

Marketing Kit Help Resources

These are resources for you to provide to your members to help them get the most out of My Own Church. Here are some steps for using these help resources:

  1. Get familiar with the online help available from the My Own Church system — help is available for both church administrators and parishioners using the system.
  2. Review the FAQs: My Own Church
  3. Customize the FAQs document with your church’s name, logo, contact information, and any other unique information.
  4. Create a FAQs webpage on your church website. (We suggest adding a link to your FAQs page next to the “My Own Church” button on your website.) We also recommend that you save your FAQs as a PDF document.
  5. Include a link to your FAQs web page (or link to the PDF if you did not create a web page) in your My Own Church email campaigns.

Note: We highly recommend creating a web page as opposed to just relying on PDFs. Your members will appreciate not having to download a file, and you can easily link to your web page from your emails instead of attaching a file.

Member Guide to My Own Church

Please check out [Your Church Name]’s new system for updating family information and providing you with records of your giving history,2 scheduling your ministries,1 and registering and viewing enrollment for Religious education.3 Using My Own Church is easy, but here are some steps to follow and things look for—just in case!

Steps for Setting Up Your My Own Church Account:
  1. Go to [Your Church Website] and hit the [description/location of My Own Church button]
  2. When you get to the sign in screen, click the “New User?” link (see image below). You’ll be prompted to request an account.
  3. After an administrator at [Your Church Name] approves your account, you’ll receive an email with a link to login to My Own Church.
What You Can Do in My Own Church

Note: You’ll always be able to access My Own Church via the [Your Church Name] website, but you may want to bookmark the sign in page for your own convenience.

Update Family and Member Information and Set Publish Preferences

Under the My Family tab, you’ll find information about your family and each family member. Please make sure that contact information (address, emails, phone numbers, etc. are up-to-date). You can add a family member if needed.

Don’t forget to upload a family photo as well as individual member photos—these will be an added benefit for the [Your Church Name] pictorial directory!

Set your Publish preferences using the checkboxes provided to specify what general family information you wish to make visible to other [Your Church Name] families using the online pictorial directory. Publish options are available for:

  • Address
  • Primary Phone
  • Primary Email
  • Family Photo

Remember that only church families with login credentials will have access to your family information in the My Own Church pictorial directory, and individual member information is not published. My Own Church does not publish your information to the general public.

Note: Before any changes you made will take effect, they must be approved by a church administrator. So if you don’t see changes take place immediately, don’t worry—we’ll approve your changes soon!

View Pictorial Directory

You can view the [Your Church Name] pictorial directory by clicking the link below your main tabs. Search for a family by last name or use the letter grid to browse through families alphabetically by last name. Just as your family’s general information is published (or not published) based on the Publish preferences you set, you will see other families’ phone numbers, emails, photos, and addresses based on the Publish preferences they have set for their own records.

We hope the pictorial directory will be a great resource for you as you connect with your church family!

View Giving History2

You can view your giving history by clicking on the Giving History button.

Notice that you can view giving history for the whole family or look at giving by member.

It’s always a good idea to double-check our records with yours. If you have questions about your giving history or think we may have made an error, please contact [Name] at [contact phone number or email].

Update Ministry Preferences and Availability1

Under the My Ministry tab, you’ll be able to set up ministry preferences and update your availability.

Set family preferences:

  1. Click the Minister Preferences tab, then Family Preference, then click the Edit Ministry Preferences button.
  2. To have all family members scheduled at the same events, check the box at the top of the window.
  3. To set preferences for each ministry assignment, choose an option from the Preferences lookup field. Keep Apart is useful if both you and your spouse are Eucharistic ministers and you wish to serve separately because one of you needs to remain with your children. Prefer Together is the option to select if you and your spouse wish to be scheduled to serve together.
  4. Save your changes.

Set individual ministry preferences:

  1. Click the Member Preferences tab, select the name of the family member, and click Edit.
  2. To prioritize positions, just click and drag a ministry assignment to the desired order. Priority is determined by ascending row order. For example, if you move “cantor” to the first row, you’ll be scheduled as a cantor first; but if you’re not scheduled as a cantor, you may be scheduled for the choir (second row) and Eucharistic minister (third row).
  3. If you’re available to serve during special events, check the box at the top of the window.
  4. Save your changes.

Set service availability dates:

  1. Click the Member Preferences tab, select the name of the family member, and click Schedule Exceptions (you can also schedule exceptions by Event).
  2. Set the Begin and End Dates.
  3. Click the Add Date Range button.
  4. If you wish to apply the exception to all family members, click the + icon to the right of the desired End Date.

View Ministry Schedule

Click the Schedules tab to view the ministry schedule for the logged in family member or for the entire family. The icons at the top of the screen allow you to toggle between the two sets of schedules.

Register for Classes3

Click on the Religious Education tab and then the Online Registration button. From here, the member can verify details in their family record and register for religious education classes.


Available if your church uses ConnectNow Ministry Scheduler.
2 Available if your church uses ConnectNow Offering.
3 Available if your church uses ConnectNow Religious Education.

Marketing Kit Assets to Download

Right-click on the image you want and select “Save Image As” to save images locally.

Buttons for Your Website

Choose the color that will work best with your website (or in your email campaigns). Then, add the buttons you need and link them up to the My Own Church parishioner portal or your My Own Church FAQs webpage.

Email Campaign Headers

Choose the theme (and color) that works best with your campaign and use your chosen image when you design your next My Own Church email.

Alternate Campaign:

Other Assets

Campaign Poster

Looking for User Guides?

The current user guides for church administrators and church members are available from the application. To access the user guides, log into My Own Church and select the “HELP” link in the upper right corner of My Own Church.

 

Marketing Kit FAQs

Provide these questions and answers for church members on your website.

Is my Giving History confidential in My Own Church?
Yes. Your account permits you to see the giving history only for your family and the family members in your household. You cannot see anyone else’s giving history, and they cannot see yours.

If I update my record in My Own Church, will I still need to update my information for religious education and ministries?
No. My Own Church is connected with the church’s main system. Make a change just once and, once we accept your update, it will be available to every staff member and volunteer who uses our software.

How do I keep my information private?
Your church’s pictorial directory and member lists are available only to other church families that have authorized accounts. The pictorial directory and member lists are not available publicly on the Internet.

If you wish to keep your information private from other church members, use the Publish checkboxes in your Family Detail record to set your phone, email, photo, and address as unlisted.

I made some changes to my information. Why aren’t they showing up in My Own Church?
All updates must be reviewed by our staff administrator. Once we accept your changes, you’ll see them in My Own Church, and your record in our main church database will be updated for all church ministries.

I recently created an account…why can’t I log in?
If your account is new (i.e., created within the last day or two), your church administrator may not have authorized your username and password yet.

I forgot my account login…what do I do?
Visit the site and click the Lost Password link, located just below the Username and Password fields. Enter your information to receive a reminder at the authenticated email address you provided when you first set up your account.

I got a “Registration Failed!” message…why?
The system could not find your email address in the church database. We’re sorry about that. Just contact the church office and we’ll help get you set up (and, if needed, registered).

My Own Church isn’t working in my browser. What’s the trouble?
For security reasons, My Own Church works in Internet Explorer 8.0+, Firefox 3.0+, Safari 3.0+ and Chrome 2.0+.

Do I ever need to use My Own Church again or is this a one-time deal?
Please save your account information. Your giving history&sup2 and ministry commitments&sup1 are handy to have online, and if you move, get a new email, or change phone numbers, we’d like you to log in and update your record. Plus, as our software provider adds functionality to the system, we’ll have new and convenient ways to help keep you connected with parish life through the My Own Church portal.


&sup1 Available if your church uses ConnectNow Ministry Scheduler
&sup2 Available if your church uses ConnectNow Offering