What our customers are saying about ParishSOFT

At Nexus 2017, ParishSOFT’s annual users’ conference, we had the opportunity to speak with customers and conference presenters about how ParishSOFT’s web-based solutions have impacted their work and ministry. The following videos were taken from these in-person interviews.

To view interviews, short video highlights, and quotes on a specific topic, please select the topic from the list below, or from the menu on your left.


Full Customer Interviews

Kari Feldmann
Archdiocese of Dubuque

Embracing new technology and maximizing their ParishSOFT tools, bookkeeper Kari Feldmann attests to challenges overcome by the five parishes of Saint Elizabeth Pastorate.

Transitioning from desktop to web-based ParishSOFT applications, the pastorate’s parishes centralized census, financial and sacramental information online – while maintaining the independence of each parish’s data. The move included switching from first generation Online Giving to second generation ParishSOFT Giving. A change that has been met with enthusiastic support and increased parishioner giving Feldmann says. Feldmann describes how integration between Family Suite and Accounting save time and ease administrative burden, further enabling parishes to unite around their common mission: to bring the Gospel to all!


Jennifer Cantrell, CPA
Archdiocese of Santa Fe

Jennifer Cantrell is a certified public accountant in private practice in Albuquerque, New Mexico. She consults for dioceses and archdioceses in the United States on best practices, parish management, and policies and procedures. She currently chairs the Archdiocesan Finance Council in the Archdiocese of Santa Fe and has been a member for over 20 years.

This video was recorded at the Nexus 2017 — the ParishSOFT User’s Conference in Ann Arbor, Michigan, where Jennifer presented workshops on church financial management and accounting.


Saint Joseph, Fort Wayne
Diocese of Fort Wayne

Patty Sermersheim, business manager, and Cristy Jordan, school principal, of Saint Joseph Parish in the Diocese of Fort Wayne, candidly share their experience of ParishSOFT’s staff, online suites and Nexus Conference. Saint Joseph is ParishSOFT’s 5000th customer and mission partner, utilizing their complete, integrated web-based suites to welcome parishioners into parish life.

This video was recorded at the Nexus 2017 — the ParishSOFT User’s Conference in Ann Arbor, Michigan.


James B. Jordan
Auditor, Author, Educator and Consultant to Catholic Parishes

Global Management Accountant. His consulting and auditing practice is dedicated to serving only churches and their higher denominational organizations. He is the author of Financial Management for Episcopal Parishes, Revised Edition, 2017, Church Publishing, Inc., New York. Mr. Jordan is currently writing a similar book for Catholic churches at the request of the church. He earned his executive masters of business administration from Emory University’s Goizueta Business School, with international business emphasis from London Business School. His speaking engagements span the globe to six continents and dozens of countries. He has conducted live webinars and online learning courses for Masters of Divinity credit. Mr. Jordan is an adjunct professor at Emory University’s Candler School of Theology, Atlanta, Georgia; General Theological Union – Church Divinity School of the Pacific, Berkeley, California; and General Theological Seminary, New York, New York. He and his wife, Eileen, are members of St. George Catholic Church in Newnan, Georgia. Mr. Jordan is a member of the American Institute of Certified Public Accountants (AICPA), the AICPA Not-for-Profit Section, and the Association of Certified Fraud Examiners (ACFE).

This video was recorded at the Nexus 2017 — the ParishSOFT User’s Conference in Ann Arbor, Michigan, where James presented workshops on church financial management and accounting.


Amy Wall
Diocese of Des Moines

Amy Wall tells how Our Lady’s Immaculate Heart Parish in Ankeny, Iowa, in the Diocese of Des Moines, is saving time and money and promoting parishioner engagement using the ParishSOFT Family Suite’s My Own Church parishioner portal. In this 2,500-family parish, Amy reports that they have reduced the number of year-end contribution statements that need to be printed, and then picked up or mailed to parishioners, to just 100 to 150.

More than 800 parishioners have set up logins to My Own Church, and the parish actively promotes use of the site, where parishioners can update their own information, see their giving and statements, and use the online parish directory to access contact information and pictures that other families choose to share . . . securely and conveniently on the web.

This video was recorded at Nexus 2017, the ParishSOFT Users’ Conference in Ann Arbor, Michigan.


David Fleury and Kimberly Keefe
Diocese of Lansing

David Fleury and Kimberly Keefe attest to the Diocese of Lansing’s commitment to standardized fund accounting and parish support made possible by ParishSOFT Accounting. The transition to the secure, online software began in 2014 after being voted the “best overall” accounting product by parish business managers citing its usability and many benefits.

As of January 1, 2018 every parish of the nearly 200,000-person diocese is live on ParishSOFT Accounting. Fleury and Keefe describe the web-based system as “tremendously helpful down to the parish level”. They recount how varying levels of accounting expertise among parish staff make the ability to support parishes online especially critical, and enables collaboration among parishes and the diocese on a whole new level.

The video was recorded at Nexus 2017, the ParishSOFT Users’ Conference in Ann Arbor, Michigan.


Father David Webb
Diocese of Tulsa

Father David Webb is the Associate Pastor at Christ the King Parish in Tulsa, Oklahoma. A vibrant community rooted in stewardship and evangelization, Christ the King is home to 1400 families in the Diocese of Tulsa. In this video, Father Webb offers insights into the role of technology in reaching people where they are, and engaging parishioners in parish life.

This video was filmed at ParishSOFT’s 2017 Nexus Conference in Ann Arbor, Michigan.